VACANCIES

The Barbados Workers’ Union welcomes applications from suitable candidates to join its team. The incumbent will support the work and activities of the Union by providing Industrial Relations & Member Services support to the Officers of the Union. 

Duties and Responsibilities include, but are not limited to: 

• Arranges, coordinates and confirms meetings and appointments for Officers, drawing their attention to urgent matters. 
• Understands the roles of the General Secretary and other Officers and is proactive in rendering timely assistance and reminders to facilitate the highest standards of service. 
• Receives and screens incoming calls; responds to concerns raised and/or directs them to the appropriate Officer. 
• Arranges and prepares for meetings in accordance with office procedures.  
• Attends meetings as required, records proceedings and prepares minutes/decisions/reports of those meetings in a timely manner.  
• Takes, transcribes dictation and prepares the documents so dictated.  
• Composes, prepares and processes correspondence, reports, statistical information and other documents.  
• Establishes, updates and assists in maintaining systems including adequate records management and archival systems, to protect and preserve the Union’s records. 
• Acts as custodian of BWU documents and records including all confidential records. 
• Creates and maintains a database of spreadsheet files to record information. 
• Assists with preparation for and coordination of Union activities such as programs, events, and conferences. 
• When necessary, arranges travel plans and itineraries, and compiles documents for travel-related meetings. 
• Manages the receipt, record and distribution of correspondence, including electronic mail, and all other material in accordance with office procedures. 
• Ensures that adequate levels of office supplies and stationery are available at all times and that office equipment used by the department is in proper working order. 
• Collaborates with other departments to achieve Union and departmental goals. 
• Assists with planning, implementing and evaluating service delivery strategies, policies and procedures and assists with establishing and maintaining the conditions for the delivery of reliable and timely Customer Service. 
• Performs any other related duties that may be assigned. 

Qualifications Required: 

• Certificates must include English language and Mathematics at General Proficiency level or its equivalent. 
• The Private Secretary’s Certificate or an equivalent or relevant secretarial qualification or diploma by a recognized institution. 
• Previous experience in the same or a related field. 
• Proven experience in recording information and producing professional reports from those recordings; producing correspondence, documents and information and communication management.  

Required Knowledge  

• The core values of the BWU.  
• Demonstrated knowledge of the Mission, Vision, and Customer Service Charter of the Union. 
• Knowledge of general procedures and rules that affect the functioning of the Union. 
• Knowledge of communication channels and reporting procedures within the Union. 
• Working experience in relevant software applications including but not limited to PowerPoint, spreadsheet, word processing and database management. 
• Expertise in administrative and clerical procedures.  
• Knowledge of business principles. 

Required Skills and Abilities 

• Computer skills with knowledge of Microsoft Office Suite 
• Outstanding customer service skills and a willingness to comply with the Union’s obligations to provide good customer service. 
• Excellent oral and written communication skills. 
• Professional telephone manner. 
• Good interpersonal skills . 
• Must be a team player. 
• The ability to multitask. 
• The ability to quickly acquire and apply new knowledge. 
• The ability to work with minimal supervision. 
• Ability to meet deadlines. 
• Excellent time management skills. 
• The ability to maintain high levels of confidentiality.  

Application Deadline: 

Applications accompanied by a Résumé and Cover Letter should be sent via email to bwuvacancies@gmail.com for the attention the General Secretary of the Barbados Workers’ Union, Solidarity House, Harmony Hall, St. Michael, no later than July 17, 2024